Marketing in 2026: The Battle Between AI and Authenticity

In 2026, artificial intelligence is reshaping how marketing gets done, but for professionals in law, accounting, and wealth management, trust remains the foundation of every client relationship. AI can increase efficiency and scale content faster than ever—but it only works when human insight ensures that what’s published is accurate, authentic, and unmistakably your own.

For trusted advisors, credibility isn’t optional, and neither is judgment. As technology becomes more embedded in marketing workflows, professionals must decide how to use AI without losing the voice, values, and expertise clients rely on. Commerce Magazine spoke with marketing leaders, including DAK’s CMO Joan McGeough, about how professional services firms can navigate this balance—and what it means for client connection in the year ahead.

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Joan McGeough

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VCI – Emergency Vehicle Specialists recapitalized by Tightrope Capital & NewSpring Capital

VCI is the preeminent full lifecycle sales and service provider of emergency ambulance solutions to first aid squads, EMS organizations, fire departments, hospital organizations, municipalities, and private medical transport companies in the Mid-Atlantic Region. VCI was recapitalized by private equity firms Tightrope Capital Partners and NewSpring Capital.

DAK led a competitive, sell-side process for VCI, generating multiple offers from a wide range of strategic buyers and financial sponsors. By positioning the combination of VCI’s market leadership position, comprehensive services offering, strong manufacturer relationships, and robust backlog, DAK achieved an outstanding outcome for the company’s shareholders.

The acquisition provides the shareholders of VCI an opportunity to accelerate its growth strategy by expanding its core ambulance business, building out the value-added segments of conversions and remounts, implementing operational improvements, and pursuing acquisitions with the help of its new partners. Tightrope and NewSpring have an opportunity to leverage VCI’s strong management team and operating platform to build a multi-regional player in emergency ambulance solutions.